Consumer Act of the Philippines

Article 125

The State shall cause the accreditation of repair and service firms or establishments and their technical personnel in order to protect the interest of the consumers availing of their services.

Article 126

The Department of Trade and Industry, hereby referred to as the Department, shall enforce the provisions of this Chapter.

Article 127

The following shall be the minimum requirements for accreditation or repair and service firms: a) the duly registered business name, firm name or style of the firm; b) date of issue and effectivity of the certificate of accreditation; c) number and skills of technical personnel; and d) required license for the repair or servicing of any consumer product as required by special laws.

Article 128

No person shall operate a repair and service firm or act as technical personnel therein without first being accredited by the Department.

Article 129

Upon compliance with the requirements for accreditation, the Department shall issue the corresponding certificate of accreditation. A separate certificate shall be required for each branch of an enterprise located in areas outside of the main office. However, with respect to repair and service centers of factory authorized representatives or franchised dealers, such centers may display a certified true copy of the certificate of accreditation of the parent company.

Article 130

Any certificate of accreditation may be suspended, revoked or cancelled by the Department, for cause, after due notice and hearing.